Digital navigators are trained, trusted guides who help deal with a variety of technology needs. Navigators work in branch libraries or other community organizations as you can see from the list below. They assist anyone in need with using a device, securing free or low-cost internet service, and much more. This service is free.

Digital navigators can help you connect to low-cost internet service and learn to use a device so you can:

● Find ways to purchase low-cost phones or computers

● Find resources for housing and submit online applications

● Manage healthcare, including: telehealth visits, patient portals, and other information

● Locate food resources

● Make a resume and fill out online job applications

● Make video calls with family and friends

● Connect with public information like local government meetings

● Apply for services and benefits such as SNAP, Medicaid, and more

● Access educational services, such as remote learning opportunities or connecting to a child’s school portal

● Deal with daily life tasks such as online grocery shopping or paying bills